FAQs

如何下订单?

将穿戴甲商品添加到购物车后,只需单击购物袋页面上的“结账”按钮,我们将指导您完成结账流程。

您接受哪种付款方式?

我们接受信用卡、借记卡、和银行转账。

 我的个人信息有多安全?

我们的网站使用安全套接字层 (SSL) 协议对结帐过程中发送的所有个人信息进行加密。有关我们如何保护和使用您的信息的更多信息,请参阅我们的隐私政策。

运输如何运作?

我们与全球穿戴甲供应商合作,为您提供最优惠的价格和最实用的产品。您的订单可能从美国、英国、中国、韩国、日本等全球地区发货的。

由于我们直接从这些国家/地区的合作伙伴处发货,因此您的商品可能需要 6-20 天才能到达。如果它没有立即出现在您家的门口,请不要惊慌,它正在路上:)

我可以取消订单吗?

可以的。您必须在下订单后 24 小时内取消。在 24 小时内给我们通过客服、微信或者电子邮件告知我们,并告诉我们您希望取消订单的原因。所有退款将在资金反映到客户银行账户之前的 24-48 小时内处理。

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, bank transfer. 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

HOW DOES SHIPPING WORK?

We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc. 

Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.

Because we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not panic f it does not show up immediately, it's on its way :)

We offer international shipping options too - no matter where you are, you can buy from us! For more information on shipping check out our shipping page.

Track your order here

WHAT IF I NEED SOMETHING?

No worries! Contact us and we'll guide you through the process to send the item back.

CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.

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